Release notes

Released August 24, 2026

• Offerward now offers a Career Review that compares a resume with saved roles, highlights supported and transferable experience, asks for missing context, and keeps tailored application wording separate from the original resume.

Released August 27, 2026

• Larger Scheduler Lite windows now stage reliably without timing out, while overlapping assignments remain safely blocked.

Released August 25, 2026

• Scheduler Lite now identifies the configured Google calendar that needs attention, shows calendar-by-calendar access checks in settings, and gives clear recovery steps for connection or sharing problems.

Released August 25, 2026

• Scheduler now identifies the configured Google calendar that needs attention during a time-off pull and shows calendar-by-calendar access checks in calendar settings.

Released August 21, 2026

• Browser meetings now start with one clear action using ready defaults, while titles, microphone choices, and speaker follow-up remain available without delaying the recording.

Released August 20, 2026

• Speaker review now stays available for every meeting, with a visible multi-person recording choice and a correctable That's me confirmation.

Released August 21, 2026

• Offerward Live now presents saved-voice matches as suggestions and directs uncertain matches to speaker review without using them to decide interview roles.

Released August 20, 2026

• Offerward Live now prompts users to review and confirm speakers before using transcript roles for interview guidance or debrief.

Released August 15, 2026

• Live Assist now keeps microphone checks separate from consent and asks before audio is shared for each session.
• Offerward now reviews a resume through short, focused questions and lets users confirm, correct, or set aside each detail before it can support interview preparation or optional Live Assist.

Released August 14, 2026

• Offerward now welcomes new users into a guided, resumable profile setup with smaller steps, automatic progress saving, optional voice recognition, focused experience review, and clear next actions.
• Offerward now guides users through adding and reviewing experience, including profiles that start without a resume.
• Users who are still deciding on a target role can keep moving forward and refine their direction later.
• Interview preparation now stays aligned when users change a target role.
• Offerward now lets users shape one or several possible career directions, keep the goal broad, or continue while still exploring.
• Offerward career paths can now include several related areas and acceptable levels, keeping flexible possibilities together without making users repeat the same direction.

Released August 11, 2026

• Invited users can now set up their account from the invitation email and continue directly into their private Offerward workspace.
• Offerward personal workspaces now show only the navigation and account options relevant to individual users.

Released August 15, 2026

• Microphone checks no longer count as approval to share live audio; users now choose separately for each session.

Released August 6, 2026

• Agent schedules now adapt more comfortably across phones, tablets, laptops, and desktop screens.

Released August 5, 2026

• Workspaces now move cleanly between Scheduler and Scheduler Lite, keeping the scheduling experience consistent.
• Agents can now review committed shifts, work days, rest days, and time off in a focused, read-only schedule with optional coworker context.
• Agent schedules now use clearer activity and day-status colors, while coworker details remain visually secondary.

Released August 4, 2026

• Workforce managers can now preview an agent schedule in a focused, read-only view.

Released August 3, 2026

• Assignment Summary can now turn a plain-language coverage goal into a reviewable proposal to fill required or preferred staffing or trim excess automatic seats, showing exact coverage and fairness effects before Apply and offering guarded Undo afterward.
• Coverage Planner proposals can now be refined around a specific proposed change or occurrence, with an exact prior-versus-revised comparison and a way to keep the previous preview before anything is applied.
• Assignment Evener refinements can now be focused on one proposed change or the active workforce goal, with guided choices when a supported name or schedule item needs clarification.
• Eligible replacement options now show the projected direction of the shift's availability-adjusted fairness, and revised previews identify exactly which proposed assignments were added, removed, assigned differently, or regrouped.
• A still-current, unapplied Assignment Evener proposal can now be restored after the workbench is closed and reopened.
• Workforce managers can now maintain each person's recurring availability and Prefer, Neutral, or Never shift rules from the Agents page, with clear defaults, precedence guidance, and warnings before restrictive rules are saved.
• Rotations now supports faster bulk shift-bag assignments and a saved-input preview showing how rotation days, availability, and time off affect upcoming scheduling outcomes. Bulk assignment saves now complete together or leave the previously saved assignments unchanged.
• Assignment Evener now explains why a proposal is available or blocked and why each visible person is eligible or unavailable, without exposing private availability or time-off details. Reviews that are too large stop safely with guidance to narrow the selection.
• Unavailable calendar publishing now uses concise workspace-level guidance.

Released August 7, 2026

• Transcription Lab now centers recording and recent meetings in a simpler, responsive workspace, with clearer meeting status and recovery actions and detailed filters kept out of the way.
• Recording setup now keeps the meeting title, signed-in profile name, microphone check, and consent together, while optional recording controls stay collapsed.
• Completed multi-speaker meetings can now ask which speaker is you, show short transcript samples, and apply your profile name with one confirmation while leaving other speaker names optional.
• Finished browser-recorded meetings now move through clear transcript, summary, and ready steps, automatically preparing summaries and action items when the transcript and speaker details are ready.
• Meeting results now prioritize summary, action items, conversation, and direct summary, transcript, or full-meeting downloads.
• Optional download customization, transcript correction, quality review, and meeting-improvement tools now stay grouped out of the way until needed.

Released August 7, 2026

• Offerward now keeps its overview, jobs, interview prep, and profile within one clear navigation path that adapts more comfortably to smaller screens.
• The Offerward overview now prioritizes the next useful action, active job, and essential destinations while keeping optional detail out of the way.
• Starting an interview now opens the interview workspace directly and checks that the selected stage and preparation are current before recording begins.
• Active interviews now lead with recording and move into review, while interview prep can be printed or saved as a PDF for use away from the screen.

Released August 7, 2026

• Tool navigation now adapts more comfortably to smaller screens.

Released August 6, 2026

• Account setup and Preferences now show only the options relevant to the tools available to each user.

Released August 5, 2026

• Visitors now see a simpler, beaker-themed home page with clearer lab-inspired positioning, direct Login and Contact links, and subtler release-notes navigation.
• Page changes now show loading feedback immediately, keeping navigation transitions visually consistent.

Released July 30, 2026

• The release-notes page now opens directly on the latest updates without an extra jump control, with optional email signup tucked into a collapsed section and quieter navigation.
• Public profile pages now use domain-specific site identity and author attribution.

Released July 29, 2026

• The release notes page now offers a direct jump to the latest updates before the optional email signup.
• Visitors can join the release-notes mailing list with one clear action and email confirmation before future messages begin.
• Subscribers can unsubscribe from release-note emails without signing in.
• Earlier product updates from the past 180 days are now organized into expandable weekly summaries.

Released July 28, 2026

• A public release notes page now provides a weekly, product-by-product digest of user-facing improvements.

Released July 31, 2026

• Assignment Evener can now turn plain-language workforce goals into reviewable proposals to reduce one named person's assignment count by one, balance a named shift, cap every in-scope person's assignments, or exchange one assignment between two people.
• Workforce-goal previews now show how the request was understood, the safeguards used, and the exact before-and-after outcome before the scheduler chooses whether to apply it.

Released July 30, 2026

• Initial staging now explains whether assignment fairness reached its availability-adjusted lower bound, was proven best for the staged coverage pattern, or is a safe best-found result that may still be improved.
• Assignment Summary now shows availability-adjusted fairness for the current staged schedule, with expandable shift and per-person calculations.
• Plain-language Assignment Evener requests now show exactly what was understood, the proposed approach and safeguards, what still requires calculation, and the exact previewed effects before anything can be applied.
• A still-current applied Assignment Evener proposal and its Undo action can now be recovered after the workbench is closed and reopened.
• Shift setup now explains when selected agents form an exclusive scheduling pool, when active mapped agents are eligible by default, and which agents remain explicitly excluded.

Released July 29, 2026

• Rebalance proposals can now be adjusted before applying, with options to keep current assignments, protect people or schedule areas, request another eligible assignee, and preview the complete revised proposal.
• Rebalance adjustments can now be described in plain language, reviewed as specific proposed controls, and previewed before any schedule change is applied.
• Initial staging and Assignment Evener now use the same availability-adjusted fairness standard within each shift. Evener shows affected people's before-and-after shift totals and adjusted shares, preserves coverage, and keeps proposals reviewable before they are applied.

Released July 28, 2026

• Calendar publishing now shows clear in-progress feedback and refreshes publishing options as soon as an action completes.
• Schedule views can now be filtered by agent name or email, with a clear control to return to the full schedule.
• Time Off Import now includes a collapsible history of saved time off with added and updated dates.
• Shifts can now use separate minimum and target staffing levels, with an optional scheduling mode that protects minimum coverage before working toward the target.
• Assignment balancing now accounts for each agent's actual availability, helping keep shift totals closer without treating time off or rest days as missed assignments.
• Schedule summaries now distinguish minimum coverage gaps from additional seats needed to reach target staffing.
• Starting a schedule again now replaces the previous draft cleanly, so abandoned attempts no longer affect assignment balance.
• Staged schedules can now preview availability-aware rebalancing proposals, protect selected assignments, review linked changes, and undo an applied rebalance before commit.

Released July 31, 2026

• Conversation search now loads results reliably and preserves the assigned-group details displayed with each result.

Released July 22, 2026

• Transcript correction is now optional, so summaries and exports can use the current transcript without requiring every segment to be reviewed.
• Meeting summaries now organize discussion points, decisions, expectations, open questions, and grounded action items in an easier-to-read layout.
• Summary and action panels use clearer headings and lists, and exported copies preserve the polished presentation.

Released July 16, 2026

• Users can optionally create or delete a saved voice profile so supported recordings can label their own speech more consistently.

Released July 14, 2026

• Users can start a microphone recording directly in the browser after selecting a device, checking input levels, and confirming consent.
• Browser recordings can separate two speakers automatically, retain corrected speaker names, and recover more reliably from interrupted connections.

Released June 29, 2026

• Session lists now highlight the next action and group work into useful categories for active sessions, review, failed processing, missing transcripts, and completed outputs.
• Usage warnings appear before capacity-limited processing actions, while local transcript and session work remains available.
• Exports now include quick presets for a summary package or a full session in several common formats.

Released June 28, 2026

• The recorder now supports live transcription with an on-screen transcript and input-level checks.
• Transcript review now includes clearer quality guidance, revision controls, keyboard and batch review tools, and a readiness summary before outputs or export.
• Session exports can include a broader selection of session content.

Released June 27, 2026

• Sessions can be searched by transcript content and displayed as grouped conversation turns.
• Optional higher-accuracy transcription shows processing progress and provides a retry path when processing fails.

Released June 26, 2026

• Transcription Lab now offers a dedicated workspace for managing sessions, editing transcripts, labeling speakers, and filtering recorded work.
• Users can review transcript text, generate summaries, action items, and a clean transcript, and export session content.

Released June 17, 2026

• Users can submit a bug report, product comment, or feature request from within the platform and collapse the feedback control while working.

Released June 17, 2026

• Assignment Summary now shows coverage, gaps, averages, spread, and assignment totals by person and shift.
• Summary columns can be sorted and resized, and the selected summary can be exported for further review.

Released June 9, 2026

• Schedulers can once again uncommit unpublished assignments directly from the schedule.

Released April 21, 2026

• Visitors can read a dedicated support leadership philosophy page and use a simpler contact conversation.

Released April 14, 2026

• Filling an open gap now adds coverage without replacing existing assignments, and gap rows update or disappear as staffing is satisfied.

Released April 11, 2026

• Schedulers can work with schedule windows of up to 93 days.
• Shift, rotation, time-off, and scheduling tasks now use focused dialogs, clearer group-first selection, and simpler stage, save, and commit flows.
• Pulled time off is matched automatically where possible, manual time off can be staged, and matched rows can be committed together.
• Shift sections start collapsed and expand for editing, making larger configurations easier to scan.

Released April 3, 2026

• Time-off import keeps issue details near the working area and places CSV upload after the main import controls.

Released March 6, 2026

• Publishing a schedule can invite assigned agents directly to their calendar events.
• Schedulers can select committed shifts and publish, unpublish, or uncommit them in bulk.
• Initial schedule generation balances eligible agents within each shift over the selected period.
• Rotation assignment and time-off import controls are easier to scan, and published calendars use clearer shift-group colors.

Released February 28, 2026

• Workspace administrators can set a temporary password or remove a user through confirmation-based user settings.

Released February 26, 2026

• Users can now change their password from Preferences.

Released March 1, 2026

• Scheduler Lite now has consistent product branding and clearer calendar event titles.

Released February 27, 2026

• Schedule work can be committed before calendar events are published, with independent publish and unpublish controls.
• Unfilled seats appear as clear gap rows, schedule section visibility persists between visits, and assignment panels show shift membership and rest days.
• Large schedules stay contained in a scrollable grid with a simpler everyday view.

Released February 24, 2026

• Scheduler Lite now provides a lightweight workspace for managing agents, shifts, rotations, time off, staged schedules, manual adjustments, and calendar output.
• Schedulers can assign agents to individual shifts or across a shift group and review rotation days, time off, assignments, and gaps together.

Released February 16, 2026

• Scheduler run details now show the correct schedule date range and publishing status, and completed runs can be published reliably from their summary.